Shipping & Delivery
We are connected with international shipping services that operate in over 200 countries and islands around the world. Nothing means more to us than bringing our customers affordable hydroponic equipment with professional service. We will adapt to meet the needs of all our customers, beyond all expectations and anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries. However, there are some location we are unable to ship as of right now. If you happen to be located in one of those countries we will contact you.
How long does shipping take?
Expedited delivery, which delivers to your door in 2-5 business days can be purchased starting at $35.
Free shipping will take 10-20 business days.
Some products have additional shipping terms and fees, see product page for details and options.
This doesn’t include our 2-4 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.We are not responsible for any custom fees once the items have shipped.
Very rarely items can reach their destination at separate times a few days apart. If any of the packages have been tampered with please notify us immediately.
If you have any other questions, please contact us and we will do our best to help you out.Go to Homepage